Guest User
December 10, 2024
The hotel is in a good location, close to the rafting area. The area is wide, with complete facilities. However, the cleanliness and service are not good enough. We booked a single bed and got a double bed. Even though the front desk used a method of having the housekeeping department use a large topper to support the bed, they had us wait and follow up to provide service. The two departments did not coordinate well enough. There were no tissue sheets in the room. Lizard poop was clearly visible on the floor. This made us feel disappointed during our first stay. Please improve.
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